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Skype having technical problems; calls dropping

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Skype service was suffering technical problems on Wednesday, intermittently going in and out.

‘Some of you may have problems signing in to Skype -- we’re investigating, and we’re sorry for the disruption to your conversations,’ Skype said on its Twitter account.

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The Luxembourg-based company allows users to make voice calls over the Internet. The service has millions of users worldwide.

To ease users’ concerns, Skype later tweeted: ‘Our engineers and site operations team are working non-stop to get things back to normal -- thanks for your continued patience.’

The company also posted an explanation on its blog to describe what was going on.

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‘Earlier today, we noticed that the number of people online on Skype was falling, which wasn’t typical or expected, so we began to investigate,’ the post said. ‘Skype isn’t a network like a conventional phone or IM network -– instead, it relies on millions of individual connections between computers and phones to keep things up and running … Unfortunately, today, many of them were taken offline.’

The post urged users to follow Skype’s Twitter account for the latest updates on the situation.

[Updated at 12:45 p.m.: Skype tweeted that the site ‘is now gradually returning to normal -– we expect it may take several hours for everyone to be able to sign in again, however.’]

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-- W.J. Hennigan

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