Apple MacBooks get free fix for faulty rubber bottoms

May 31, 2011 8:51 AM PT

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Apple is replacing the bottom cases of some recently sold MacBooks for free after reports of the rubber surface separating from the underside of the computer.

The problem has shown up on some laptops shipped between October 2009 and last month.

Apple is offering three fixes. Users can bring the computer to experts at the Genius Bars located in retail stores or they can work with an authorized service provider for a new case.

Otherwise, handy owners can go online to order a replacement kit, which includes the bottom case along with a screwdriver, screws and instructions.

For customers who have already paid for a substitute case, Apple said it will give out refunds.

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-- Tiffany Hsu [follow me]

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Tiffany Hsu

Tiffany Hsu is a former staff writer for the Los Angeles Times. Previously, she wrote about the California economy, fast food, restaurants, retail and alternative energy for the Business section. A Bay Area native, UC Berkeley graduate and eternal Nor-Cal fan, she once worked for the San Francisco Bay Guardian. She also did a stint at the Richmond Times-Dispatch, where she developed a passion for sweet tea. She still has faith that someday she’ll find two economists who agree.