ORANGE COUNTY TRANSIT DISTRICT PERFORMANCE

Service for first quarter of fiscal year 1989-’90 (July 1-Sept. 30, 1989)

COMPARISON TO ADOPTED BUDGET +** Budget/Goal Actual Percent FY 1989-90 FY 1989-90 Difference Vehicle Service Hours (VSH) 359,668 355,896 -1.05 Vehicle Service Miles (VSM) 4,884,698 4,708,985 -3.60 Total Ridership 10,481,735 11,255,619 +7.38 Passengers/VSH 29.14 31.63 +8.54 Passengers/VSM 2.15 2.39 +11.16 Total Operating Cost $22,675,826 $20,945,117 -7.63 Cost/VSH $57.82 $54.83 -5.17 Cost/VSM $4.26 $4.14 -2.82 Cost/Passenger +1.98 $1.73 -12.63 Total Fare Revenue $6,344,481 $6,601,645 +4.05 Revenue/Passenger $0.55 $0.53 -3.64 Complaints/100,000 6.75 7.04 +4.30 Passengers * Collisions/100,000 Miles * 2.95 3.24 +9.83 Complaints/100,000 20.00 28.68 +43.40 Passengers ** Call time to pick-up, 80% 81% +1.25 within 40 minutes ** Pick-up to delivery, 85% 86% +1.18 within 30 minutes ** Client work sites visited *** 72 11 54.17 Car-poolers placed *** 1,639 1,635 -0.24 Van-poolers *** 95 4 -95.79

+* Represents the difference between the actual budgets for the current and the previous years. +** Goals in the column below are for the figures listed for fixed-route operations, dial-a-ride operations and Commuter Network Ridesharers, unless otherwise noted. * Fixed-route operations ** Dial-a-ride operations *** Commuter Network Ridesharers placed Source: Orange County Transit District

ORANGE COUNTY TRANSIT DISTRICT PERFORMANCE Service for first quarter of fiscal year 1989-’90 (July 1-Sept. 30, 1989)

COMPARISON TO LAST YEAR Actual +* Percent FY 1988-89 Difference Vehicle Service Hours (VSH) 339,675 +4.78 Vehicle Service Miles (VSM) 4,685,639 +0.50 Total Ridership 9,587,096 +17.40 Passengers/VSH 28.22 +12.08 Passengers/VSM 2.05 +16.59 Total Operating Cost $20,401,267 +2.67 Cost/VSH $55.25 -0.76 Cost/VSM $4.01 +3.24 Cost/Passenger $1.96 -11.73 Total Fare Revenue $5,722,027 +15.37 Revenue/Passenger $0.52 +1.92 Complaints/100,000 Passengers * 5.18 +35.91 Collisions/100,000 Miles * 2.95 +9.83 Complaints/100,000 Passengers ** 14.72 +94.84 Call time to pick-up, within 40 minutes ** 84% -3.57 Pick-up to delivery, within 30 minutes ** 88% -2.27 Client work sites visited *** 138 -19.57 Car-poolers placed *** 2,221 -26.38 Van-poolers *** 2,294 -28.55

+* Represents the difference between the actual budgets for the current and the previous years. +** Goals in the column below are for the figures listed for fixed-route operations, dial-a-ride operations and Commuter Network Ridesharers, unless otherwise noted. * Fixed-route operations ** Dial-a-ride operations *** Commuter Network Ridesharers placed Source: Orange County Transit District