Where to Get Help: A GUIDE TO COPING WITH THE QUAKE
Editor’s note: All information subject to change. Call ahead whenever possible. * FEMA Disaster Hot Line
(800) 525-0321
(800) 660-8005 TDD
* FEMA 24-Hour Registration Line
(800) 462-9029
(800) 462-7585 TDD
Registrants can choose to apply for financial assistance over the phone or by visiting one of the disaster aid centers listed below. Be prepared to provide your name, address, Social Security number and those of other occupants in the house at the time of the quake. Several languages are spoken on both lines. Applicants also may apply at any FEMA center.
* Permit Assistance Center
(818) 705-7920, 8 a.m. to 5 p.m. weekdays and 9 a.m. to 4 p.m. Saturdays, until further notice.
For all state and local permits needed by employers and homeowners to repair damage and reopen businesses.
West Valley Municipal Building,
Office of Building Safety and Permitting, 19040 Vanowen St., Reseda
* Los Angeles Housing Department
(213) 847-7368 and (800) 994-4444
For assistance with relocation and repairs.
* Structure Inspections Hot Line
(800) 655-4095
To arrange inspections of quake-related damage in the city of Los Angeles. Residents can also call the following numbers in the 213 area code: 237-0920, 237-0921 and 237-1487, and 485-1936, 485-1937, 485-1938, 485-7091, 485-7092, 485-7093 and 485-8573.
* Placard Information
(800) 890-0223 8 a.m. to 5 p.m. daily.
For disputes over red, yellow or green placards on inspected buildings in the city of Los Angeles.
* Possession Recovery Information
(800) 664-2489 from 8 a.m. to 5 p.m. daily.
For Los Angeles residents whose dwellings have been declared unsafe to occupy, as indicated by a red or yellow placard.
* Building inspections in other cities and unincorporated areas
Burbank: (818) 953-9541
Glendale: (818) 548-4830
San Fernando: (818) 898-1227
Santa Clarita: (805) 286-4105
Unincorporated areas in western Los Angeles County: (818) 880-4150
Unincorporated areas in the Santa Clarita Valley: (805) 253-7211 or (818) 984-0610
* Santa Clarita Valley Housing Help Hot Line
(805) 286-1441, 8 a.m. to 5 p.m. weekdays.
For information about rental properties, short-term housing vouchers and finding long-term housing.
* California Office of Small Business
(818) 373-7092, 8 a.m. to 5 p.m. weekdays.
Northern Los Angeles County Small Business Development Center, 14540 Victory Blvd., Suite 206, Van Nuys.
* Transportation Information
A transportation information center is located at Glendale Galleria’s JCPenney Court. Hours: 10 a.m. to 9 a.m. weekdays, 10 a.m. to 8 p.m. Saturday and 11 a.m. to 7 p.m. Sunday.
Metropolitan Transportation Authority: (213) 626-4455 or (800) 2LA-RIDE
Metrolink: (800) 371-LINK
Beeline Downtown Shuttle in Glendale: (818) 548-3961
Santa Clarita Transit: (805) 294-1287
Antelope Valley Transit Authority: (805) 267-5900 or (805) 945-9445
* Los Angeles County, Department of Consumer Affairs
(800) 897-6677, for residents of the 818, 213 or 310 area codes.
(800) 873-2233, for residents of the 805 area code.
* Earthquake Fraud Hot Line
(800) 897-6677
To report price gouging, unlicensed contractors, charity scams or other fraud.
* City of Los Angeles Public Works
(213) 847-8811
For information on earthquake debris pickup and structure demolition.
* City of Los Angeles Household Hazardous Waste Hot Line
(800) 98-TOXIC
* Social Security Checks
Social Security recipients and beneficiaries who have lost their homes to the earthquake can, with proper identification, pick up their February checks at their local post offices. People who need to notify the Social Security office of a change in address or who want to arrange for direct deposit to their bank should call (800) 772-1213 from 7 a.m. to 7 p.m. weekdays.
* Unemployment Assistance
Individuals whose work was interrupted by the earthquake can apply for federal Disaster Unemployment Assistance. For eligibility information, contact your nearest state Employment Development Department office or FEMA Disaster Aid Center. The claims deadline is Feb. 18.
* Legal Referrals
The following organizations will waive lawyer referral fees for quake victims:
San Fernando Valley Bar Assn.
(818) 906-3200, for San Fernando Valley residents.
(805) 257-7804, for Antelope Valley and Santa Clarita Valley residents.
(805) 523-7957, for Simi Valley and Conejo Valley residents.
Los Angeles County Bar Assn.
(213) 243-1500, for free recorded legal information in English and Spanish.
(213) 243-1525, for lawyer referrals.
* Korean Language Disaster Assistance
(818) 363-5334, 10 a.m. to 4 p.m. weekdays through Friday.
* Volunteer Reception Center
(800) 908-5170
For those who wish to volunteer for a nonprofit organization or for nonprofit organizations needing help.
* Sign Language Interpreting
(818) 752-3320 voice or TDD
(818) 752-3324 (after 5 p.m.) TDD answering machine
For deaf and hearing-impaired people needing an interpreter or other assistance.
DISASTER LOGO HERE
Those who have suffered losses may obtain local, state and federal assistance by visiting the FEMA center nearest them. Programs are being offered to cover earthquake losses to residences, personal property and businesses not covered by insurance or other aid programs. Hours: 9 a.m. to 7 p.m. daily. Information: (800) 525-0321, (800) 660-8005 TDD.
Calabasas
Calabasas High School
22855 Mulholland Highway
Fillmore
St. Francis Church Community Hall
1058 Ventura St.
Glendale
Glendale Civic Center
1401 N. Verdugo Road
Hollywood
Hollywood Recreation Center
1122 Cole Ave.
Los Angeles
Department of Water & Power
4030 Crenshaw Blvd.
Kedren Community Health Center
4211 S. Avalon Blvd.
Toberman Recreation Center
1725 Toberman St.
(will open at 1 p.m. today) Newhall
William S. Hart Park (train station)
24151 N. Newhall Ave.
Northridge
Coast Federal Bank
18000 Chatsworth St.
Pacoima
David Gonzalez Community Center
10943 Herrick Ave.
San Fernando
Gage Wilson Building
1245 San Fernando Road
Santa Clarita
Canyon Country Park
17615 Soledad Canyon Road
Santa Monica
retail space
1431-33 2nd St.
Sherman Oaks
Van Nuys/Sherman Oaks Park
14201 Huston St.
Simi Valley
Ronald Reagan Presidential Library
40 Presidential Drive
Sycamore Community Center
1692 Sycamore Drive
Sun Valley
Stonehurst Recreation Center
9901 Dronfield Ave.
Sylmar
Sylmar Recreation Center
13109 Borden Ave.
Tarzana
Balboa Recreation Center
17015 Burbank Blvd.
Van Nuys
Van Nuys Recreation Center
14301 Vanowen Ave.
Winnetka
Winnetka Recreation Center
8401 Winnetka Ave.
SHELTERS LOGO HERE
* Red Cross Hot Line
(213) 739-4543
* Red Cross Emergency Shelters
Since shelter populations are decreasing, the Red Cross suggests that people seeking shelter and other relief services call ahead whenever possible.
McCambridge Recreation Center
1515 Glenoaks Blvd.
Chatsworth
Mason Recreation Center
10400 Mason Ave.
Fillmore
Fillmore Middle School
1100 Shields Road
Glendale
Glendale Armory
220 Colorado Blvd.
Granada Hills
Granada Hills High School
10535 Zelzah Ave.
North Hollywood
North Hollywood High School
5231 Colfax Ave.
Pacoima
Maclay Junior High School
12540 Pierce St.
Porter Ranch
Shepherd of the Hills Church
19700 Rinaldi St.
San Fernando
San Fernando Recreation Center
208 Park Ave.
Santa Clarita
Boys & Girls Club
24909 N. Newhall Ave.
Newhall Senior Center
22900 Market Ave.
Saugus High School
21900 W. Centurion Way
Simi Valley
Hillside Junior High School
2222 Fitzgerald Road
Sylmar
Sylmar High School
13050 Borden Ave.
Van Nuys
Fulton Junior High School
7477 Kester Ave.
Van Nuys High School
6525 Cedros Ave.
* Salvation Army 24-Hour Hot Line
(800) 725-9005
* Salvation Army Shelter
Canoga Park
Canoga Park High School
6850 Topanga Canyon Blvd.
QUAKE AID LOGO HERE
* Red Cross Service Centers
Caseworkers can assess disaster-caused needs and provide vouchers for food, clothing, temporary housing/rental assistance, help with health/medical needs, urgent household items such as bedding or cookware, and some home repairs. Hours: 9 a.m. to 7 p.m. daily. Information: (213) 739-4543.
Burbank
Machinist Union Hall
2600 W. Victory Blvd.
Canoga Park
Epiphany Lutheran Church
7769 Topanga Canyon Blvd.
Fillmore
Fillmore Senior Center
533 Santa Clara Ave.
Glendale
Glendale Civic Center
1401 N. Verdugo Road
Granada Hills
First Presbyterian Church
10400 Zelzah Ave.
Northridge
Northridge Fashion Center
9301 Tampa Ave.
(enter from Plummer Street)
Panorama City
UAW Local 645
7915 Van Nuys Blvd.
Reseda
Reseda Service Center
19255 Vanowen St.
(enter from Tampa Street)
San Fernando
First United Methodist Church
1525 Glenoaks Blvd.
Santa Clarita
Our Lady of Perpetual Help
23233 Lyons Ave.
Simi Valley
Simi Service Center
1494 Madera Road, Suite B
Studio City
Studio City Recreation Center
12621 Rye St.
Van Nuys
Delano Park
15199 Erwin St.
Woodland Hills
Church of Christ
23363 Burbank Blvd.
* Salvation Army Community Services Centers
Various emergency services are available at the following sites. Hours: 9 a.m. to 5 p.m. Monday through Saturday. Information: (213) 627-5571
Glendale
320 W. Windsor Ave.
Van Nuys
14917 Victory Blvd.
Simi Valley
1925 Royal Ave.
UTILITIES LOGO HERE
* Department of Water and Power
Customers with electric or water service problems should call (818) DIAL DWP or, outside the 818 area code, (800) DIAL DWP
* Southern California Edison Co.
Customers should call (800) 643-0517 with service and billing questions.
* The Gas Co.
To request service restoration or report suspected leaks, call (800) 427-2200.
* Pacific Bell
A variety of free services are available to quake victims. For general information, call (800) 379-0000. For telecommuting assistance, call (800) 303-0309.
* GTE
A variety of free services are available to quake victims. For information, call:
(800) 483-4000 (residential customers)
(800) 483-5000 (business customers)
(800) 483-7724 (Spanish)
(800) 483-3350 (telecommuting assistance)
FOOD LOGO HERE
* Lutheran Social Services will distribute food, water, clothing and blankets from 10 a.m. to 4 p.m. today.
15520 Sherman Way, Van Nuys
(818) 785-2114
* Adventist Community Services will distribute water, food and clothing today.
* Northridge Seventh-day Adventist Church
17700 Plummer St., Northridge
Hours: noon to 4 p.m.
* Pacoima Seventh-day Adventist Church
11350 Glenoaks Blvd., Pacoima
Hours: 10 a.m. to 4 p.m.
* Santa Clarita Seventh-day Adventist Church
24436 Valley St., Newhall
Hours: noon to 6:30 p.m.
Information: (818) 409-0114
* North Valley Jewish Community Center will distribute food from 10 a.m. to 1 p.m. today.
16601 Rinaldi St.
Granada Hills
(800) 385-9065
* Food Stamp Application Centers
Canoga Park: 9035 Canoga Ave.
Canyon Country: 27233 Camp Plenty Road
Lancaster: 349-B Avenue, K-6
Panorama City: 14550 Lanark St.
Sylmar: 12847 Arroyo St.
Hours: 7 a.m. to 7 p.m. today.
(Distribution of the coupons will be delayed for at least 72 hours while information is verified.)
CRISIS COUNSELING LOGO
Among the groups providing counseling or referrals to counseling for earthquake victims:
* L.A. County Department of Mental Health
(800) 854-7771 for free information and counseling referrals. County centers are also offering free counseling to victims.
* Valley Hospital Medical Center
(800) 345-2747 is a 24-hour help line for earthquake victims. Other services include referrals and counseling sessions.
* Assistance League’s Family Service Agency
Offering free counseling in English, Spanish and Armenian.
5607 Fernwood Ave.
Hollywood
(213) 469-5893
* San Fernando Valley Counseling Center
Offering free support groups for earthquake-related issues at 2 and 6 p.m. Wednesdays and 4 p.m. Thursdays.
8350 Reseda Blvd.
Northridge
(818) 341-1111
* Catholic Charities
For counseling and referrals; 8:30 a.m. to 8 p.m. weekdays.
(213) 251-3400
DONATIONS LOGO HERE
* Blood Donations
For donation sites, call the American Red Cross at (800) 974-2113.
* Red Cross
Make checks payable to Red Cross Disaster Relief Fund, American Red Cross, Los Angeles Chapter
2700 Wilshire Blvd., Los Angeles 90057
* Salvation Army
Make checks payable to: Earthquake Relief, Salvation Army
900 W. 9th St.
Los Angeles 90015
(800) 725-9005, for credit card donations
* Catholic Charities
Earthquake Disaster Fund, 1400 W. 9th St., Los Angeles 90015, (213) 251-3400
* San Fernando Valley Interfaith Council
Accepting donations of food and household goods, as well as offers of building repair and counseling services for earthquake victims.
Make checks payable to: SFVIC Earthquake Response Project, 10824 Topanga Canyon Blvd., Chatsworth 91311
Information: (818) 718-6460
* El Proyecto Del Barrio Inc.
Accepting monetary donations to provide medical aid and emergency supplies for earthquake victims. Send donations to:
8902 Woodman Ave.
Arleta 91331
(818) 830-7080
SCHOOLS LOGO HERE
* Cal State Northridge
(818) 885-1200, (818) 885-4900 TDD
(818) 885-4700, faculty hot line
(818) 885-2082, staff hot line
(800) 200-4340, for registration
The spring semester will begin Monday. Telephone registration resumed Thursday. Students who need to add or drop classes can call the toll-free number above between 6 a.m. and 10 p.m. through Saturday.
* Los Angeles Unified School District
Counselors will be available to speak with parents and/or students on the following hot lines:
San Fernando Valley: (818) 997-2640, (818) 997-2398 or (818) 997-2545
Central/South Central L. A.: (213) 754-2856 or (213) 753-4551
South and Harbor area: (310) 832-7545
West: (310) 444-9913
East: (213) 625-6190
Middle school and senior high school students: (213) 742-7551 or (213) 625-6335
Compiled by Times researchers David E. Brady and Stephanie Stassel.
More to Read
Sign up for Essential California
The most important California stories and recommendations in your inbox every morning.
You may occasionally receive promotional content from the Los Angeles Times.