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New Medicare Card Scams on the Rise

Senior Medicare Patrol
(tylim/Getty Images/iStockphoto)
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Have you received any calls from “Medicare” asking you to verify your Medicare number for the new card being sent your way?

If so, hang up. This is a scam.

Medicare will NOT call you, does not need you to verify your number (they already have it), and is NOT sending out new cards to beneficiaries.

This is a growing scam and we’re receiving a rising number of reports of beneficiaries being inundated with calls. One beneficiary recently reported getting at least four calls a day, even after hanging up and telling the person he did not want a new card and that he wasn’t going to give any information.

Another beneficiary reported getting 17 calls in one day, starting at 6 a.m.

Many of these scammers can come across as very professional and some have access to a surprising amount of personal information. In some cases, they may know your address, your doctor’s name, and the types of illnesses or conditions you may have. This is all to try to lure you into trusting them and giving them your Medicare and/or other personal information. They may also falsely tell you that Medicare is issuing an updated or new card – a plastic one, metal one or one with a chip.

While Medicare did start sending new Medicare cards to all beneficiaries in April 2018, all cards had been sent by January 2019. These cards have new numbers which were designed to better protect against identity theft by removing their Social Security number. And although the rollout of these updated cards was completed five years ago, scams around these new cards are continuing and rising.

Here are some red flags to be aware of:

● Unsolicited calls from someone claiming to be from Medicare.

● Anyone needing your information so that they can send you an updated Medicare card.

● Anyone claiming that your card is expiring and that you will be charged a fine if you do not get a new one.

● Anyone stating that Medicare is issuing new cards and you need to verify your number.

If you believe you have experienced potential fraud, report it to our California Senior Medicare Patrol (SMP) at 1-855-613-7080.

Become an SMP Volunteer: Empower Others in Medicare Fraud Prevention!

Are you inspired to help stop and prevent Medicare fraud and scams like the one mentioned above? If so, consider joining our team at California Senior Medicare Patrol (SMP) and becoming an SMP Volunteer! This is a purposeful, passionate and community-oriented way to make a difference!

SMP Volunteers work in their community, at senior centers, health fairs and elsewhere educating their peers about health care fraud, how to protect their identity and how to review their Medicare Summary Notices. They work one-on-one with beneficiaries, give presentations to groups and represent SMP at events.

SMP volunteers receive extensive initial and ongoing training, and are a part of a state and nationwide team of dynamic and dedicated volunteers and staff. Plus we have lots of fun!

We’re on a mission, serving with passion, purpose and a smile! Become an SMP volunteer and help empower family, friends and your greater community to prevent, detect and report Medicare Fraud!

Contact us today for more information, or call us at 1-855-613-7080.

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