Finding a cool spot to do business
Christine Carrillo
With a passion for business and a persistent entrepreneurial
drive, 24-year-old Dana Wendland invested her entire savings into
gelato and espresso, opening Caffe Gelato in late July.
The Washington native was certain that she could find success in
the coffee business, but she also knew that she would have to go
head-to-head with the larger coffee-chain competitors. She decided
she needed to find a product that would compliment the coffee she
offered and put her in an entirely different market.
Sticking to an Italian coffee theme, Wendland discovered the
under-explored market of gelato. She quickly learned everything she
could about the Italian dessert, finding it the perfect compliment to
the coffee business that inspired her.
“I’ve always worked very hard but I always thought, ‘I could do
this on my own,’” she said. “This business is really challenging and
it takes a lot of managing ....It’s hard labor and you have to have a
lot of discipline and character.”
Wendland, who has followed in her father’s entrepreneurial
footsteps and used his experience as a guide, has also taken
advantage of each one of her personal endeavors. Using the hands-on
experience she gained working for five years as a shoe store manager
and the money she earned from her profitable stint as a kiosk owner
selling sheepskin slippers, she found the only thing she needed was a
business niche.
“I really didn’t know anything about gelato before I started this
business,” said Wendland, who has since learned enough to create new
flavors of her own. “I was trained by an Italian and all my recipes
are very authentic.”
With an open mind and a desire to make her endeavor as authentic
as possible, Wendland took her vision a step further. She
personalized her shop by looking beyond the authenticity of the
products she provided her customers and focused on the atmosphere she
wanted to create for them as well.
Relying on the imported Italian equipment and displays, warm
colors and Italian-themed photographs hanging on the walls, Wendland
created the cozy atmosphere reflective of her longtime vision. And
her customers have responded favorably to it.
In the 17th Street Promenade in Costa Mesa amid restaurants and
retail stores, Caffe Gelato has been able to attract diners and
shoppers looking for a low-fat desert to top off their meals and
shopping sprees.
But Wendland wants more than that. She wants to start their day
off with a morning espresso as well.
Keeping an optimistic view, Wendland has already started to think
about expanding her business’ reach. Looking into providing catering
services and possibly opening additional shops for franchise, she
still finds herself in awe of what she has accomplished thus far.
“Sometimes I can’t believe I created this and brought it all
together,” she said. “To see people go out the door happy, I enjoy it
....There’s no way to be negative and be successful at it.”
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