Asian markets gain in Costa Mesa
Christine Carrillo
Costa Mesa has long served as the prime location for specialty
businesses catering to Japanese and Asian customers throughout Orange
County, a distinction that has become more pronounced with recent
openings.
Although the Asian and Pacific Islander population in 2000
consisted was only 6% of the Newport-Mesa area and 13.8% of the total
Orange County population, according to the U.S. 2000 Census, Costa
Mesa has proven that its centrality can lure Asian, particularly
Japanese, customers to the area.
The 13-year-old Mitusuwa Market on Paularino Avenue and Bristol
Street and the 7-month-old Marukai Asian Supermarket on Harbor
Boulevard and Baker Street offer convenient locations for customers
seeking Japanese, Asian and Hawaiian products.
“We are a special grocery store and we do have our customer base
already set up,” said Michael Yamamoto, general manager of the
Marukai Asian Supermarket. “Now it’s just a matter of introducing our
product to the area.”
Sixty percent of the supermarket’s clientele is of Japanese
decent. Its profile in the community was enhanced by the opening of
the Kinokuniya Bookstore right around the corner. The bookstore,
which sells Japanese books, magazines, DVDs, comics and other related
materials, brought more Japanese customers to the area. That, in
turn, brought business to the nearby Japanese supermarket as well.
While the two stores have helped each other’s business within the
Japanese communities, the proximity is not essential to the success
of a specialty store.
The Mitusuwa Market, which is the only Japanese business in its
area, has remained successful by expanding the kinds of products it
sells. Selling Oriental foods as well as books and other culturally
related products, the market has managed to continue to attract
Japanese customers and build up its non-Japanese clientele.
“We mostly sell oriental foods,” said George Nagano, manager of
the Mitusuwa Market. “And we’re trying to cater to the American
people that like to buy certain Japanese food.”
Trying to build a larger non-Japanese customer base remains the
primary goal for all three businesses.
“We would like more of [the non-Japanese] customers,” Yamamoto
said. “It hurts us a little bit because they’re not familiar with the
product, so we’re doing what we can do to try to educate the public.”
Education has served as the best means for such specialty
businesses to create a wider appeal and a develop a more localized
clientele.
“There are a lot of people that take vacations in Hawaii in these
affluent areas and can buy the same things here that they had there,
and the same thing goes for the Japanese food,” Yamamoto said. “There
are certain things they need to cook their Japanese food, and the
main thing that we’ve been doing right now is trying to teach
customers the restaurants’ type of Japanese foods.”
Because the products each of these businesses sell is exclusive to
Japanese culture, the owners do fear alienating the non-Japanese
clientele.
But the Marukai Asian Supermarket offers Japanese cooking classes,
and the owners of Kinokuniya Bookstore hope to begin a series of
Origami classes for those less familiar with the culture.
“In Asian countries they carry many English books,” Nagashima
said. “Many Japanese people are very comfortable with American
culture. We hope both Japanese and non-Japanese people will come and
bring their two cultures together.”
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