Practical lessons at work
The Independent went to the Hyatt Regency Huntington Beach Resort &
Spa for Camp Hyatt Career Day to ask Peterson Elementary School
students, ‘What have you learned about hospitality?’
“For this job I learned to always greet the guests ... If you hold
the door open and make contact, that’s how you get tips. That’s what
the guy told me.”
DEREK BOSTELMAN, 11
Huntington Beach
“You’ve got to be nice to the public. Don’t moan and groan, just
be happy with your job.”
ASHLEIGH ARNONE, 11
Huntington Beach
“I have to keep my employees happy. I have to give them
compliments and smile at the guests.”
CHRIS GILLEN, 10
Huntington Beach
“It’s fun because you get to answer phones. You get to talk to
people and it is actually fun racing to answer a phone.”
MARKUS TRUJILLO, 11
Huntington Beach
“You have to be very, very kind because you want to make them feel
happy.”
CASEY STEPHENS, 11
Huntington Beach
“I learned what it would be like to do what these people do. You
had to be really polite. You did just a bunch of stuff. I don’t know,
it is hard to explain.”
ELLIE NEUROTH, 11
Huntington Beach
-- Interviews and photos compiled by Coral Wilson
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