SunFlour is still rising up for loyal fans
Greer Wylder
SunFlour Natural Bakery quickly became a neighborhood favorite when
it opened in Costa Mesa 11 years ago. Customers immediately were
attracted to the bakery’s extensive selection of breads made from
natural ingredients, always served fresh with SunFlour’s
super-friendly service.
Loyalists made the extra effort to buy breads at SunFlour Natural
Bakery, rather than at a more convenient grocery store. At Christmas
and Thanksgiving, customers feasted on SunFlour’s freshly baked pies,
dinner rolls and iced holiday cookies. And schools and other
nonprofit organizations could always count on SunFlour for a generous
donation.
After five years, the bakery’s commercial business has increased
to the point where maintaining the retail store doesn’t make
financial sense. It will only operate commercially through its
warehouse bakery at Grace Lane in Costa Mesa, which supplies breads
and other bakery items to grocery stores and specialty markets
throughout Southern California.
Owner Craig Clayton, 46, closed the retail store on East 17th
Street last month, calling it a very difficult decision.
“The store felt like part of my family,” Clayton said. “It was
very sad. I miss seeing all of the people every single day. I miss
the daily exchange, my customers, the 17th Street merchants,
neighbors in the center. I don’t get any of that anymore.”
There is hope, though, for SunFlour’s loyal customers who have
been looking for its scones, cookie dough, iced cookies and more.
Promelis Westcliff Market in Newport Beach carries just about
everything that SunFlour bakes.
Other local stores that offer SunFlour’s goods include: Bristol
Farms at Corona del Mar Plaza; Irvine Ranch Market on Irvine Avenue
in Newport Beach; Mother’s Market and Growers Direct on East 17th
Street; and Growers Ranch on Newport Boulevard in Costa Mesa. Other
Orange County stores that sell SunFlour products include: Wild Oats
in Seal Beach and Laguna Beach; Gelson’s in Dana Point and Irvine;
Wholesome Choice in Irvine; and Pacific Ranch Market on Chapman
Avenue (just past Orange Hill Restaurant) in Orange.
A lot of people miss SunFlour’s darling iced cookies, one of their
most popular items. SunFlour will continue taking those orders.
Customers can call to request forms, discuss shapes and then fax in
their orders. They can pick up the orders at the warehouse bakery in
Costa Mesa. For the summer season, SunFlour bakes fun shapes that
include surfboards, palm trees, hula girls, flip-lops, crabs and
starfish. There’s also a long list of other shapes available, such as
pigs, cows, horses, other farm animals and fruits. Holiday-theme
cookies are available, too.
SunFlour will also continue to support school fundraisers and
organizations throughout Orange County.
It’s a major change from the early 1990s, when Clayton (a father
of two in 1993, a father of six now) quit his job in commercial real
estate. The market had slowed down, and he was ready for a career
change. Although he knew nothing about baking bread or the bakery
business, the idea of owning a bakery intrigued him.
Clayton’s a bread fanatic. He loves bread more than any other
food. He says that no one in Orange County was baking artisan
soft-crusted bread at that time.
“I knew I wanted a bread bakery,” Clayton said. “I drove back as
far as Illinois researching bread bakeries and spoke with franchise
groups. I came up with the concept to open a bakery that specializes
in soft-crust, heavy, whole-wheat breads.”
Clayton took out a loan and, with the help of two master bakers,
opened SunFlour. During the first weeks in business, one baker from
Salt Lake City provided recipes, acted as a consultant and helped get
Clayton on his feet. Two months later, a baker from Los Angeles
taught Clayton how to make other bakery items, including pastries,
cookies, pies, scones and muffins.
The initial workload was tremendous.
“It was insane for three years,” Clayton said. “At two in the
morning, I’d go to work and finally finish work and go home at 10
p.m. It took some getting used to.”
Clayton baked everything himself for the first two to three years.
As business grew, he could hire help and step away from baking. He
then focused on purchasing, marketing, upgrading equipment and
improving customer service.
“I had so many more balls in the air as the business expanded,”
Clayton said.
Clayton struggled in his fledgling business and learned from his
mistakes. He said he was staring at disaster if he didn’t branch out
from breads and offer more bakery items. At one time, the bakery
served nine types of cinnamon rolls and a long list of breads,
cookies, scones, muffins, coffee cakes, pies and Danish. It was
difficult to break even, production wasn’t efficient, and some
labor-intensive items had to be discontinued.
“We were putting out products for the sake of variety, rather than
focusing on what was fabulous,” Clayton says. “Now we’ve simplified
our selections, we just put out what we make best.”
SunFlour’s main focus is made-from scratch breads. Its No. 1
seller has always been the nine-grain loaf that’s made from 100%
whole wheat, full of protein and complex carbohydrates.
“Everyone is so afraid of carbohydrates,” Clayton says. “But we
need whole grains. Even Atkins’ plan encourages whole grains.”
Other bread varieties include honey wheat, Jewish rye, raisin
walnut, pure white, Frontier, buttermilk, spinach, three seed, spelt,
Squaw, Wyoming sourdough LoCal and a low-carb loaf. The product list
also includes cookies, rolls, muffins, scones, pies and special
holiday treats, including pumpkin-shaped breads, Irish soda breads
and hot cross buns. It’s the only bakery that offers
cookie-decorating kits that make great gifts.
* BEST BITES runs every Friday. Greer Wylder can be reached at
greerwylder@yahoo.com; at 330 W. Bay St., Costa Mesa, CA 92627; or by
fax at (949) 646-4170.
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