JWA wins communications awards

John Wayne Airport’s redesigned website and 2004 annual report have

earned airport officials accolades for their communication skills.

The airport announced Thursday it has received a first-place award

for last year’s annual report and a second-place award for its

website, www.ocair.com, from the Airports Council International of

North America.

John Wayne was one of 54 airports competing for airport council

awards. It’s the fifth time John Wayne Airport has been recognized by

the airports council for its communication and marketing. Prior

awards include recognition for airport brochures in 1999, 2000 and

2002, and an award for the airport’s tour program in 1998.

In 2004 the airport redesigned its website to better assist people

with their travel arrangements and to offer information on air

traffic patterns above Orange County. Other recent customer service

upgrades include new signs in the airport terminals and tables where

travelers can put personal items in plastic bags as they go through

security screenings.

“It is an honor to be recognized by ACI-NA,” John Wayne Airport

Director Alan Murphy said in a statement. “Each year we strive to

produce publications that provide useful information to our

stakeholders, while giving us an opportunity to get important

messages out to the community.”